Training for Ticketing/ Reservations

The travel and tourism industry presents many opportunities, great destinations, niche products, lifestyle brands and selling one of the most perishable products on this earth. Dealing with travel is both a science and an art, an ‘art’ in terms of the places we sell and the richness of the cultures that we enjoy and a ‘science’ in terms of managing the business side of it. These are all elements that require the management and organizational skills of well trained and enthusiastic industry professionals. If you find meeting people and being in touch with lifestyles and cultures in different, exotic parts of the world, this is your course.

The training will make you acquire all the skills and knowledge to work in the travel industry and become an effective travel professional. There are many job prospects within other sectors as well with companies that have their own travel departments.

On course completion, participants will be able to advise customers on flight, passport, visa and travel requirements, travel insurance options, accommodation and tour products and will be able to use a Global Distribution System to build itinerary, maintain airline reservations and issue airline ticket to passengers.